Information We Collect
We collect the following types of information when you interact with our platform:
Personal Information
Name, email address, phone number, billing address, and payment information provided during purchase or account registration.
Transaction Data
Details of digital products purchased, order history, pricing, and download records.
Technical Data
IP address, browser type, device information, operating system, and website usage patterns collected through cookies and analytics tools.
Communication Data
Messages sent through our contact forms, support tickets, or email correspondence.
How We Use Your Information
Your information is used for the following purposes:
- Order Processing: To complete transactions, deliver digital products via email, and provide download access to purchased eBooks and interview kits.
- Customer Support: To respond to inquiries, resolve technical issues, and provide assistance with product access.
- Service Improvement: To analyze user behavior, improve website functionality, and enhance product offerings.
- Marketing Communications: To send promotional emails, product updates, and special offers (you may opt-out at any time).
- Legal Compliance: To comply with applicable laws, prevent fraud, and protect our legal rights.
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your data with:
Payment Processors
Secure third-party payment gateways to process transactions (Razorpay, Stripe, PayPal).
Service Providers
Email delivery services, hosting providers, and analytics tools that assist in operating our business.
Legal Requirements
When required by law, court order, or government regulations.
Data Security
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All payment transactions are encrypted using SSL technology.
Important: However, no method of electronic transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
Your Rights Under Indian Law
Under the Digital Personal Data Protection Rules, 2025, and Consumer Protection Act, 2019, you have the right to:
- Access: Request copies of your personal data we hold
- Correction: Update or correct inaccurate personal information
- Deletion: Request deletion of your personal data after three years of inactivity (with 48 hours prior notice)
- Withdraw Consent: Opt-out of marketing communications and data processing
- Data Portability: Receive your data in a structured, machine-readable format
- Complaint: File complaints with the Data Protection Board regarding data privacy concerns
Cookies and Tracking
Our website uses cookies to enhance user experience, analyze traffic, and personalize content. You can control cookie preferences through your browser settings. Disabling cookies may affect website functionality.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, typically until three years after your last interaction with our services, unless a longer retention period is required by law.
Children's Privacy
Our services are not directed to individuals under 18 years of age. If we discover that we have collected personal data from minors without verifiable parental consent, we will delete such information promptly.
Changes to Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The "Last Updated" date will be revised accordingly. Continued use of our services constitutes acceptance of the updated policy.
📧 Contact Information
For privacy-related questions, data access requests, or to exercise your rights:
Email: privacy@coderstar.in
Website: https://coderstar.in
Response Time: We will respond within 7 business days